3010 S. Southeast Boulevard, Suite A
Spokane, WA 99223
Office Policies
Our office policies are in-place in order to care for patients in the best way possible. We adhere to evidence-based medicine and encourage a culture of mutual respect between our patients/families and our staff/providers.
We are excited to have you as part of our practice.
We know that paperwork can be time-consuming so we ask that patients arrive at least 15 minutes before their appointment so that any needed paperwork can be completed and insurance/demographics can be verified. Our hope is that this can make your experience smoother. We also offer an online option to complete most of the needed paperwork. Please go to the "Office Info" tab and select "Forms" to find the appropriate paperwork.
Our practice makes every effort to run on-time with appointments, as we believe everyone’s time is equally valuable. Our front office staff does its best to schedule sufficient time for the patient's anticipated needs. We sometimes run into situations that require additional time to be spent with a patient or family. We promise to do our best to let you know if the provider is running behind.
We ask that any appointment cancellations happen at least 24 hours in advance. This allows us to offer that time slot to a patient in-need. Late cancellations or no shows may incur a fee. If a family incurs 3 late cancellations or no-shows, they may be dismissed from the practice. Services provided by Dr. Sara Streufert have a separate appointment/financial policy.
At Centennial Pediatrics of Spokane, we aim to provide the highest quality of service to you and your family. This requires a team approach – our office plus your family. As part of our commitment to providing quality care to your family and others, we do ask that everyone in the office follow certain conduct guidelines.
We ask that our patients and families do the same. We reserve the right to dismiss a patient/family if any of the following occur:
In the case of a parental separation/divorce/custody concern, our main focus is to provide the best care for the patient.
Please be aware that the decision to dismiss a patient/family is not one that we come to lightly. We appreciate your help in maintaining a safe, supportive and welcoming environment.
We work hard to not overuse antibiotics.
Not all illnesses require antibiotics, and in some cases, antibiotics can even result in more side effects or issues. We take the time to educate families about whether or not an illness requires antibiotics and prescribe them appropriately.
As medical professionals, we feel very strongly that vaccinating children on schedule with currently-available vaccines is absolutely the right thing to do for all children and young adults. We are making you aware of these facts not to scare you or coerce you but to emphasize the importance of vaccinating your child. We are more than willing to discuss any questions you may have about vaccines and provide information about the vaccines, but do require all new patients to our practice to adhere to the vaccination schedule endorsed by the American Academy of Pediatrics (AAP) unless medically contraindicated.
The recommended vaccines and the schedule of administration are the results of years and years of scientific study and data-gathering on millions of children by thousands of our brightest scientists and physicians.
As a pediatric office, we will not uncommonly have patients or family members who are immunosuppressed or unable for medical reasons to receive certain vaccinations. It is our job to take the best care of all of our patients, and for this reason, we ask that patients who can receive vaccinations do so to protect those around them. For these reasons, we require our patients to commit to receiving the recommended vaccinations and, if needed, schedule catch-up vaccinations. We will work to create a schedule to bring your child up-to-date within 6 months. In this case, we can utilize vaccine-only visits which, depending on your child's insurance, could incur additional copays.
As a practice, we will not sign vaccine exemption forms for personal or philosophical reasons. The state of Washington requires all children who are 4 years or older enterring into daycare/preschool to be up to date with the MMR vaccine.
Our Location
Office Hours
Monday – Friday
8am – 5pm
Saturday – Sunday
Closed
Our Location
Office Hours
Monday – Friday
8am – 5pm
Saturday – Sunday
Closed
Our Location
Monday – Friday
8am – 5pm
Saturday – Sunday
Closed